We properly plan and avoid problems in the first place. But when you need help, our team responds and resolves issues quickly. Our techs answer the phones live; we don’t just take a message and call you back when it is convenient for us — we value your time too much for that. Time is the most precious commodity that we all have. We honor your time by being efficient and effective in working with you. Total Networks exists to give you more time and help you achieve your business objectives.You will have a dedicated account manager and engineer team lead you can count on every day. The heart of our service is delivered through regularly scheduled business technology planning meetings. All clients have a 3-year written business technology plan to forecast needs for growth and manage areas for improvement. These plans help ensure that your risks are managed, that there are no surprise expenses, and that you are constantly evaluating and optimizing your technology to take advantage of innovation. Total Networks has achieved the CompTIA Security Trustmark™, a validation of our commitment to follow industry-accepted IT security best practices. We consistently help our clients identify regulatory compliance gaps and address security policies, processes and planning. We offer tools to train your staff, as well as compliance services to monitor network activity and assist with regulatory assessments.